Reviews

Since 1964, Martin-Jetco Heating and Air Conditioning has been focused on delivering an amazing customer experience and the best heating and cooling services in St. Louis. Customer feedback is extremely important to us, and we use it to help us improve. Read through what past customers have to say about their experience with us and then call (636) 205-1631 or fill out our online request form to schedule service.

  • They don't ever try to upsell and do a great job.
    Every person at Martin-Jetco is so friendly. From the home office to schedule to the technicians. They are very knowledgeable and honest. They don't ever try to upsell and do a great job.

    - Julia M.

  • I couldn't have been more pleased and satisfied with the service I received.
    Kevin, the serviceman, representing Martin-Jetco was the best. He was very friendly and answered my questions completely. I'm having a steam humidifier installed by Martin-Jetco. I surely hope the company sends Kevin back to my home to do the installation. I couldn't have been more pleased and satisfied with the service I received.

    - Margie B.

  • The lovely folks at Martin-Jetco are always friendly, patient with our questions, and ready to help at a moment's notice.
    We have been with Martin-Jetco since purchasing our home in 2006 when we had our system changed from radiator heating to forced air, and have been completely satisfied with their work and service. The lovely folks at Martin-Jetco are always friendly, patient with our questions, and ready to help at a moment's notice.

    - Kathy D.

  • They are a high integrity knowledge company that provides excellent service for a fair price.
    Martin-Jetco responded to my call when my Honeywell Thermostat sent a high temperature alert. We were away for the 103° day and they worked us into the schedule and diagnosed and repaired the system. The home was cool when we arrived that 93° evening. I'm so thankful that they identified a single part and didn't try to sell a new condenser. They are a high integrity knowledge company that provides excellent service for a fair price. Consider them for your next system or repair.

    - James

  • Service was professional and friendly. I would highly recommend this company. They do the job and stand behind the work they do.
    We are preparing for an addition to our home. Unfortunately the AC units outside would have been in the way. Martin-Jetco came out and moved the unit to the new location. The technician did a wonderful quality job. He also was done within a few hours. Just a week or two after he finished, I noticed one AC unit was struggling to keep the first floor cool. They came back out and found a small leak. They fixed the leak and recharged the unit. The repair was at no cost. I am completely satisfied with Martin Jetco. Both times the technician was on time and did call to let me know when they were on their way. Service was professional and friendly. I would highly recommend this company. They do the job and stand behind the work they do.

    - Anthony B.

  • We will definitely be using this company from now on and recommending them to others. Thanks again Brady!

    My family and I came home at 7pm on Saturday from Myrtle Beach to a house that was 88 degrees!! placed an emergency call and Brady called me back quickly. Brady took the time to help me over the phone to help try and pin point what was wrong. He told us what to do to prepare for him to come first thing in the morning and look at our ac unit. He was here early and got everything diagnosed and fixed quickly! He didn't try to sell us anything we didn't need and was so honest and even went out of his way to explain everything that he was doing and why. We will definitely be using this company from now on and recommending them to others. Thanks again Brady!

    UPDATE- 4/4/2023. Called and asked if this company could ask Brady to come out and look at our ac unit. They did and Brady left me a voice-mail that he would be at my home at 3:05. When I called requesting him I let them know I didn't get home until 3 and I knew that was probably going to be hard to get someone at that time.. Brady was just as amazing as before. He explained everything, gave us all the reasoning behind his diagnosis and when he was done my ac was blowing cold. We have decided to have him come out every Spring and Fall to check our heating and cooling and do whatever maintenance needs to be done. Doing this is way more cost effective. THANKS BRADY!

    - Theresa S.

  • They will be coming back in the spring for our air conditioner check up. I highly recommend them.
    It was extremely easy to make an appointment with Martin Jetco Heating & Cooling. Kyle came to our home today to do a yearly heating inspection. He was very personable, sweet, and knowledgeable. They will be coming back in the spring for our air conditioner check up. I highly recommend them.

    - Chris J.

  • I cannot say enough positive things about my experience yesterday and today with Martin Jetco.
    I cannot say enough positive things about my experience yesterday and today with Martin Jetco. From speaking with Debbie, to Anthony making the service call, and finally to Doug, who followed up on the installation we will need. Debbie was so kind and professional, and returned my calls promptly! She dispatched Anthony to my 81 year old moms home where the ac was not cooling. They recognized that she was older and made her a priority. Anthony called to tell me he was on his way, called me to tell me what was going on with her system each step of the way. Anthony made 2 trips to my moms house and once the problem was diagnosed, he was so patient explaining to me and my husband what was going on so that we could make an informed decision on what to do. Anthony never pushed us but was very honest about the system... ac and furnace. We decided that it made sense for us to put in new system. We feel very good about this decision. He even waived the charges for the cleaning of the system which is much appreciated! Next Anthony put us in touch with Doug, who promptly called to set up the installation. Knowing my moms age, he scheduled her quickly. Again, I am most grateful for the amazing service and kindness! I would recommend Martin Jetco to everyone. Thanks Debbie, Anthony, and Doug.

    - Maria P.

  • Couldn't be happier!
    Great experience with the company from the owner, to everyone I talked to at the office, and down to every technician that's been to my house. After buying our current home had Martin-Jetco out for our furnace not working in the fall and the AC not working on short notice and reworked our entire HVAC system for our major renovation. Couldn't be happier!

    - Ben S.

  • I would highly recommend this company to anyone and have recommended them to family and friends.
    I have the maintenance plan where they service my unit spring and fall, the service man that have responded have been prompt, very respectful clean cut and very respectful of my home and belongings and very polite. I would highly recommend this company to anyone and have recommended them to family and friends.

    - Ann R.

  • Martin-Jetco is a great company.
    AC went out and it was a bit of a puzzle as to why. Shout out to tech John DeClue who came out at 4:00 on a Friday and figured it out. Was a bad wire causing a short. Looked like a maybe a bad compressor, but he worked the problem and found the solution that saved me a lot of money! Martin-Jetco is a great company.

    - Ken M.

  • Thanks to Eric, Doug and Chris for all that you do.
    I spoke to a technician over the phone to try and troubleshoot some problems I was having with a reverse polarity code. Nothing was working. Not soon after, Chris shows up. Does a quick diagnostic and finds my board is fried. He leaves to gather material and is back quickly to install the new board. As most might know, once you fix one problem...you find another. Chris made some quick adjustments and got me running some heat in this house so my dog doesn't freeze to death. Thanks to Eric, Doug and Chris for all that you do. And those nice people in your office, who are always so understanding and helpful.

    - Cory A.

  • So very happy
    We just had Jerry out for maintenance and to look at a problem we were having. He was so knowledgeable and educational about our system! I feel he helped empower me with knowledge of my equipment in my home. So very happy to have these services. We plan on staying with this company for
    maintenance and any potential service calls. Even our neighbor uses them!

    - Annette N.H.

  • Professional, knowledgeable, and friendly.
    Nothing gets done without the amazing team at the office doing the scheduling and dispatching. Debbie always takes excellent care of me... ESPECIALLY when there's an emergency! Every technician I've had over the past 10 years has been professional, knowledgeable, and friendly.

    - Stacey S.

  • We love Martin-Jetco!
    We love Martin-Jetco! We had an issue with needing a new heat pump and AC only a year and a half after buying our house. and they walked through all our options and had a new system ready to install in matter of days! (In the middle of summer last year!) Then whenever we have user issues (In our case forgetting to change our filter promptly, which had minor repercussions!) they are always willing and able to help as soon as possible! Thanks Martin-Jetco
    for being honest and believing in the golden rule!

    - Laura G.

  • The lovely folks at Martin-Jetco are always friendly
    We have been with Martin-Jetco since purchasing our home in 2006 when we had our system changed from radiator heating to forced air, and have been completely satisfied with their work and service. The lovely folks at Martin-Jetco are always friendly, patient with our questions, and ready to help at a
    moment's notice.

    - Kathy D.

  • Very professional
    Very professional, dependable company to work with ! Time frames were meet and workmanship was top notch! I would definitely recommend using Martin-Jetco for any of your H/C needs as well as gas line work, boiler work, mini split units etc!!

    - Jerry T.

  • Solid work.
    Just hired Martin-Jetco to install a new AC system. Sales Manager Douglas met with me and reviewed my options. He was very nice, knowledgeable and honest about my quote. Gave me a few options and explained everything. The installers were also very nice and took care of everything with no mess. I got 4 other quotes and these guys are super competitive on price and transparent. Solid work.

    - Colin D.

  • Martin-Jetco exceeded my expectations.
    I had three HVAC units installed last year by Martin-Jetco for three different properties. Somehow this summer the A/C in the main property has not worked properly. Martin-Jetco sent someone the same day. He assessed the issue then another gentleman came to fix it. Both times, the guys were professional & knowledgeable. They both explained the issue with me. It's a manufacturer defect but they fixed it all, free of charge even if my warranty has expired. The company was very sympathetic to my situation and did everything they can to rectify the issue even if it is not their fault. From scheduling to the very end, Martin-Jetco exceeded my expectations. Every employee I came in contact with was respectful, courteous, professional, on-time and responsive. I can't be happier with these people and I highly recommend them. I will forever be a loyal customer.

    - Ivy H.

  • I'm very happy with Martin-Jetco.
    I'm very happy with Martin-Jetco. I have had a lot of disappointing experiences with other HVAC people and I'm so happy I finally found someone who will take the time to do it right. They really went above and beyond to fix everything even though it was more complicated than the initial bid.

    - Angi N.